Welcome to Your Passport Patient Portal:
Quickly and easily communicate with your provider!

Patient Portal (Passport)

 

The Passport Patient Portal is how members communicate with their care team between visits. You can use the portal to:

  • Send secure messages to your provider

  • Ask non-urgent medical questions

  • Request prescription refills

  • View medical records such as lab results and visit notes

The patient portal is not used to schedule appointments.

To schedule an appointment, please use the “Book Appointment” button located in the top right corner of the website homepage.

How to Enroll in the Patient Portal

Members receive an email invitation to enroll in the Passport patient portal after completing their first clinic visit. Once you receive this invitation, please enroll promptly to access your records and begin secure communication with your provider.

When you receive the email:

  • Select the “Click Here to Register for Passport” button in the message.

  • You will automatically be sent a one-time security code by text and directed to the login page.

  • Enter the code to complete your registration

Please note: Portal messages and prescription refill requests may take up to three business days to process.

Need Help?

    • If you do not receive the text message with your security code, please call our office and we can provide it for you.

    • If you don’t see the email invitation, be sure to check your Spam, Promotions, or other email folders.

Click Here to Access your (Active) Passport Account
Please note that the button above to access Passport will only work once you have successfully created your account through the email invitation sent after your first visit. You can read more about Passport features by scrolling down to the FAQs on this help page.